Grievance redressal
If something has gone wrong, we want to know.
How to raise a concern
Write to funding@financevinance.com with the subject "Grievance". Include your name, contact details, and what happened, with dates.
What happens next
- We acknowledge your email.
- We look into it and reply with our response and any action taken.
- If you are not satisfied, reply to that email and it will be reviewed again at a senior level.
Complaints about a lender
Decisions on loans are made by the lender. A complaint about a lender's decision or conduct should go to that lender's grievance officer; if unresolved, you may approach the Reserve Bank of India's complaint management system. We can help you with the process.
Personal data
For requests about your personal data, see our privacy notice.